Core Competencies
QMS connects people to a higher level of performance and satisfaction through:
Quality & Service Improvement
Leadership & Staff Development
Strategic Planning & Key Meeting Facilitation
Value Proposition
We provide expertise, talent, and energy to make every project a success. We won't be happy until you are more than happy!
Our goal is to fully understand what you want to achieve and challenges you may be facing, work along side you in accomplishing your goals, and celebrating with you when you meet or exceed them.
We won't "nickel and dime" you; our services are clear cut and we will protect your valuable resources.
You can rely on us for outstanding service, responsive action, and a life giving, rather than life draining, experience!
Differentiators
Customized approach and service.
Deep experience in the hospitality industry with valuable insights on how to gain commitment and loyalty from both customers and employees in any industry.
Understand the vital importance of both process and people; data and intuition.
Ability to see the "big picture' and manage the details.
Practical, proven models and methods.
Private and public sector (cross-industry) perspective.
Systemic approach taken, with seamless integration of multiple components.
Personable, unpretentious approach effective with a diverse array of people in executive through entry level positions.