Transformational Conversations that Drive Revenue
Customer
A Global High Tech Manufacturer created a new division from several groups in the US and Europe under a new leader, tasked with bringing R&D, production and sales together. Transcend was asked to facilitate their global strategic planning.
Product/Service
We discovered from pre-work that the organization is R&D driven, and that each function felt that the other groups were not doing their part. We uncovered disparate assumptions about goals, sales, production yield as well as the sense that "revenue is not my job" in non-sales roles. By the time we concluded a 2-day offsite, critical conversations were begun and the team were all driving toward new solutions for old problems.
The division had been at risk of not meeting revenue targets, and ended up surpassing them by 20% that year. One Executive Vice President told us we were the catalyst for changes that would not have happened without us.